Privacy Policy
Corso, LLC Privacy Policy
Effective Date: September 22, 2026
Welcome to Corso, LLC ("Corso," "we," "our," or "us"). Your privacy is important to us, and we are committed to protecting the personal information you share when using our services or visiting our website (the "Website"). This Privacy Policy outlines what information we collect, how we use it, and the measures we take to safeguard it. By accessing or using our Website, you agree to the terms of this policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide: When you complete forms, request a quote, book transportation services, or contact us, we may collect personal details such as your name, email address, phone number, company name, and information about the freight or equipment you need to move.
b. Website Usage Data: Through analytics tools, we may collect non-personal data such as IP address, browser type, device information, and browsing behavior. This data helps us improve the performance and usability of our Website and is not directly linked to individual identities.
2. How We Use Your Information
We may use your information to:
- Deliver Services: Process quote requests, arrange transportation, and provide the heavy haul and logistics services you request from Corso.
- Communicate with You: Respond to inquiries, provide shipment updates, and send relevant information about your load or project.
- Marketing & Promotions: Send email or SMS updates about our services and industry news. You may opt out at any time by following the instructions provided in our messages (e.g., replying "STOP" for text messages).
3. Data Protection
We implement industry-standard security measures to protect your information during collection, transmission, and storage. While no method is 100% secure, we take all reasonable steps to ensure your data remains protected.
4. Information Sharing
We do not sell or trade your personal information. We may share data with carriers, escort services, permitting agencies, and other trusted service providers as needed to arrange and deliver the transportation services you request, under confidentiality agreements. We may also disclose information if required by law or to protect our legal rights.
5. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the content, policies, or practices of these third parties. Please review their privacy policies before providing them with information.
6. Remarketing & Advertising
We may use third-party vendors, including Google, for remarketing campaigns to re-engage previous visitors. These campaigns do not collect personally identifiable information without consent.
7. A2P Messaging Compliance
We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), for automated text messaging (A2P). By providing your phone number, you consent to receive communications from us about your shipments and services. You can opt out at any time by replying "STOP."
8. Children's Privacy
In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect information from individuals under the age of 13.
9. Your Rights Under the GDPR (EEA & UK)
If you are located in the European Economic Area or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and the UK GDPR with respect to your personal information, subject to legal conditions and exceptions. These include the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Ask us to correct personal information that is inaccurate or incomplete.
- Erasure: Request the deletion of your personal information where there is no compelling reason for us to continue processing it.
- Restriction & Objection: Request that we restrict or object to the processing of your personal information, including processing based on legitimate interests or for direct marketing purposes.
- Data Portability: Request a machine-readable copy of personal information you provided to us, where technically feasible.
- Withdraw Consent: Where we rely on your consent to process your information, you may withdraw that consent at any time.
We process personal information only on lawful grounds — such as performing our contract with you, complying with legal obligations, or pursuing our legitimate business interests — and we retain it only as long as necessary for those purposes. To exercise any of these rights, contact us using the details in Section 12. You also have the right to lodge a complaint with your local data protection authority.
10. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), provides you with specific rights regarding your personal information:
- Right to Know: Request details about the categories and specific pieces of personal information we have collected about you, the sources of that information, the purposes for which it is used, and the categories of third parties with whom it is shared.
- Right to Delete: Request that we delete personal information we have collected from you, subject to certain legal exceptions.
- Right to Correct: Request that we correct inaccurate personal information we maintain about you.
- Right to Opt Out of Sharing: Opt out of the sharing of your personal information for cross-context behavioral advertising, where applicable.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your California privacy rights.
We do not sell personal information as "sale" is traditionally defined, and we do not knowingly sell or share the personal information of consumers under 16 years of age. California residents may exercise the rights above by contacting us using the details in Section 12. We will verify your request before responding and will respond within the timeframes required by law.
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with a revised "Effective Date."
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights under the GDPR or CCPA, please contact us:
Corso, LLC
2121 Guess Rd
Durham, NC 27705
